VALUE ONE Seizing opportunity Opportunity often comes in the form of a challenge. We discover it when something isn’t working. When we’re out of our comfort zone. When we’re faced with a problem we don’t know how to solve. How we respond to challenges de昀椀nes how we take advantage of opportunities. Smartsheet exists to empower our customers to drive change. We see the challenges they face as opportunities for us to do our best work, whether that comes in the form of meeting a speci昀椀c customer request or developing a new tool that will bene昀椀t everyone. As we lean into those challenges with a spirit of cooperation, we 昀椀nd opportunities for service and innovation. Seizing opportunity means seeking discomfort—昀椀nding and 1199 meeting challenges with the mindset that overcoming them ngage - 2020 t E enables us to accomplish great things. raining a T | 15 HOW WE LIVE