The creation of Control Center Control Center grew out of a challenge that a team of Smartsheet innovators saw as an opportunity Shaw Industries was using Smartsheet to manage hundreds of nearly identical projects. Once the projects were set up, our platform dramatically improved their ability to manage them. But building each of those projects required Shaw to manually enter 192 items, creating extra work and increasing the likelihood of an entry error. Our team realized that Shaw needed a new tool to automate the creation of additional projects and provide visibility and management across its large project portfolio. We also realized they weren’t alone in this need: other organizations with large product portfolios would bene昀椀t as well. The e昀케ciency that Control Center brought to Shaw’s operations allowed it to multiply its rate of expansion—and grow rapidly into a company with $6B in annual revenue. Working with Shaw’s team and others, we continued to build features to enhance visibility and empower customers to manage resources, forecast needs, and set goals. After launching Control Center for Shaw, we continued to innovate, building dashboards that provide visibility and insight into project portfolios and adding features that customers need. We created Control Center by embracing our values and striving to empower customers to maximize the impact of their work. Today, it's one of our most-used features for large organizations, powering the project portfolios of marquee brands around the world. | 23 SMARTSHEET IN ACTION